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Remote Access Services: All computers subject to remote access must have a stable internet connection and overall be in good working order.
-Level I- Basic Guidance- this service is ideal for those who are not accustomed to a new computer or operating system. This includes software installation, how to use email, basic file management and basic configurations.
-Level II- System Configuration and Optimization- we will look over your system configurations and optimize what you have to improve system stability and performance. This is recommended for an annual tune-up.
-Level III- Advanced Tech Support-this is our highest level of tech support and includes services such as virus removal, driver issues, failing windows updates, minor registry fixes, background tasks configuration, backup configuration and support, hard disk file recovery and performance improvement.
All onsite services are $95/hour + $30 trip charge. On-Site services are only available in the Denver-Metro area. All other areas outside the metro area will be evaluated on a per case basis by special arrangement and may be subject to additional charges.